Based in St Ives, Sydney

Mitchell
Hedger

Student, tech enthusiast, and barista-certified multitasker. I bring curiosity and a hands-on work ethic to everything I do — from IT support to retail to stage lighting.

See My Work Get In Touch
Current
Year 12
NBCS · Software Engineering & more
Experience
3 Roles
Retail · IT Contract · Volunteering
Latest Cert
Barista
Certified 2025 · CMNL Academy
Where I've worked

Work Experience

Spotlight · Retail (Casual)
Retail Team Member
2023 – Present
  • Stocktake and inventory management
  • Customer service across the floor
  • Dressing the front of house
  • eCommerce order picking and packing
  • Working on the registers
  • General warehouse and stock replenishment duties
Pharmacare Laboratories · Contract
IT Support Analyst
8 Jul 2024 – 19 Jul 2024
  • Imaging laptops for deployment
  • Liaising with staff to resolve IT issues
  • Resolving IT tickets within an agreed SLA
  • Troubleshooting multi-function devices
  • Assisting with AV equipment for the company Town Hall
  • Staging iPads for the IT team
Learning & Credentials

Education

Northern Beaches Christian School
High School Certificate
2021 – 2026
Studying Software Engineering, Enterprise Computing, English, Maths, and Business Studies.
CMNL Academy · RTO 6871
Barista Statement of Attainment
2025
SITHFAB025: Prepare and serve espresso coffee
SITXFSA005: Use hygienic practices for food safety
Self-Directed
Technical Interests
Ongoing
Networking, operating systems, cross-platform software, and hands-on IT tinkering outside the classroom.
What I bring

Skills

Personal
Time Management Critical Thinking Communication Collaboration Customer Service Coffee Making
Technical
Networking Basics Operating Systems Cross-platform Software IT Helpdesk Laptop Imaging AV Equipment SLA Management Stage Lighting (DOT2)
Giving back

Volunteering

2023
Malware Recovery
Assisted with malware recovery at a medium-sized private company, applying real-world IT skills in a high-pressure environment.
2023
Rugby Club Canteen
Ran the canteen at my local rugby union club — a club I've been a proud member of for over 8 years.
NBCS MPT · 2024
Assistant Lighting Operator — Mamma Mia
Operated as assistant lighting operator using a DOT2 lighting board for NBCS's 2024 production of Mamma Mia.
NBCS MPT · 2025
Senior Lighting Operator — Mary Poppins
Stepped up to lead as senior lighting operator on the DOT2 board for NBCS's 2025 production of Mary Poppins.
Say hello

Let's Connect

📍 St Ives, Sydney
Connect on LinkedIn

References

Spotlight
Mikhail Cooke-Frost
Store Manager, Spotlight Belrose
Contact details available upon request
Pharmacare Laboratories
Simon Hues
IT Systems / Infrastructure Team Lead
Contact details available upon request